Shipping Policy

Standard shipping is calculated at checkout and is free on orders $50+. 
For orders over $50, FREE shipping is automatically applied at checkout!


What if I only received part of my order?

  • Depending on what products were ordered, orders with multiple items are often shipped out separately (in multiple shipments) as soon as they have been processed rather than waiting until the entire order is complete. Therefore, you may receive your order in separate packages. We use this shipping method to ensure the quickest delivery times possible. 
How long does shipping take?
  • Shipping options include: Standard Shipping (2-5 business days), Expedited Shipping (1-3 business days), Overnight Shipping (1 business day). Shipping methods are non refundable once your order has been shipped and shipment dates cannot be guaranteed. Shipping costs cannot be refunded if your order arrives late.
  • Please keep in mind, your shipping method starts as soon as your order is processed and shipped. Processing time varies based on if your item is made to order or in stock.
  • Orders go into production as soon as they are placed and typically take 1-4 weeks to create and ship. Most items ship in under 1 week - depending on production times.
  • During periods of high demand, orders can take slightly longer to ship - but your order has been processed and is in production for you!
  • As soon as your order is shipped, you will receive an email or text with your tracking information.  Standard shipping typically takes 2-5 business days. 
  • If you need your order by a certain date - please contact before placing your order and we will let you know if we have it in stock to ship out!
  • Halloween and seasonal/holiday items cannot be canceled once placed and are final sale. 
  • We cannot guarantee delivery by a certain date. Our team always ships out orders as soon as possible, but sometimes USPS and UPS can take longer than 2-5 business days to deliver. 
  • ALL shipping fees and shipping methods cannot be changed and are non-refundable once your order or part of your has shipped. 
  • In stock items will ship within 1-2 business days. Orders within the US ship via USPS 2-5 business day mail or UPS 1-3 business day mail. 
  • International shipping time varies. Please select rush international shipping if you need your order by a certain date.
  • We cannot guarantee delivery by a certain date. Standard International shipping typically takes 3-5 weeks and Rush International shipping typically takes 2-4 weeks.  
  • Items shipped outside of The United States may be subject to duties, taxes, handling or other miscellaneous charges which have been defined by the country if import. These fees are not included in the cost of your order. LOJO is not responsible for any international costs that may occur. Please check with your local customs before placing your order.
  • Delivery dates cannot be guaranteed with overnight or expedited shipment methods. Shipping methods will not be refunded if your order is delivered late due to a carrier delay. 
Orders cannot be changed or cancelled for a refund after they are placed. They go into production immediately if your item is made to order. During busier times made to order items may take 2-5 weeks to ship, please plan ahead. If you need an item sooner, check the product description for items that are in stock and ready to ship in 1-2 business days.